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Conrad Turnbull Law

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We don’t use legal jargon so that you will fully understand the law and how it applies to you. Conrad Turnbull is approachable and empathetic towards all clients. We respect each individual’s needs and we communicate with all clients in a way that best suits them. Some can read text, while others are visual and…

Conrad Turnbull Law

Get Your Free 45 minute Appointment now

Call Mob:0408 927 640

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Conrad Turnbull Law

Conrad Turnbull Law

Get Your Free 45 minute Appointment now

Call Mob:0408 927 640

Site Links

Get In Touch!

Conrad Turnbull Law

Privacy Policy

1. The kinds of personal information we collect

(a) contact details such as name, role or position, address, email address, mobile number, landline number and fax number;

(b) information relating to your circumstances and affairs relevant to the matter/s in which we are instructed. This can include but is not limited to credit card details, banking account details, information required to identify you;

(c) information about your legal interests and requirements and the legal services that you may wish to purchase;

(d) information regarding our communications with you and your attendance at seminars and promotional events held by us;

(e) if you are an employee or prospective employee, information about your qualifications, skills and work experience;

(f) if you are a supplier or prospective supplier, information about your business skills, services, products and prices;

2. How we collect personal information

2.1 We collect personal information by various means including when:

(a) you contact us with a question or inquiry;

(b) you instruct us to act for you and we open a file and conduct a conflict check;

(c) our clients provide information relating to related and adverse parties relevant to the advice or services we are providing;

(d) we undertake a search or investigation;

(e) you visit our website.

2.3 If you are a client and do not provide us with name and address information we cannot act for you.

2.4 If you do not provide us with accurate personal information we may not be able to carry out our instructions or achieve the purpose for which the information has been sought.

3. The purposes for which we collect, hold, use and disclose personal information

3.1 We collect, hold, use and personal information in order to:

(a) respond to your enquiries;

(b) provide legal services;

(c) employ competent and diligent personnel;

(d) monitor or improve the use of and satisfaction with our legal services; and

(e) let you know about legal developments, our expertise and legal services that may be of interest to you.

3.2 We disclose personal information:

(a) in order to carry out the instructions of our clients; and

(b) subject to our confidentiality obligations, when using services in support of our legal practice.

(d) We may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

4. The parties to whom your personal information is disclosed

4.1 Subject to our confidentiality obligations, we may share some relevant personal information with:

(a) parties related to a matter you have with us, government authorities and service providers as reasonably required to carry out your instructions;

(b) our e-mail marketing provider for the purposes of providing you our newsletter, invitations and legal updates; and

(c) third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website or technology services.

5. Disclosure of information outside the jurisdiction of collection

6. Opting out of marketing communications

7. Security

8. Access/correction/updating personal information

(a) giving access would be unlawful;

(b) we reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;

(c) giving access would have an unreasonable impact on the privacy of others;

(d) the information could reveal the intentions of a party in negotiations;

(e) giving access could prejudice the taking of appropriate action in relation to unlawful activity;

(f) giving access could reveal evaluative information in a commercially sensitive decision making process.

8.2 If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record.

8.3 We will not charge you to make a request to access your record but we may charge you to actually provide access depending on the costs associated with obtaining and providing the material.

8.4 These actions can usually be taken by contacting a customer relations representative using the contact information on the "Contact Us" section below.

9.1 If we decide to change our Privacy Policy, we will send you a copy of our revised policy or post a copy on our website.

10. Complaints / Contact us